AgencyZoom Integration

Written By David Brower

Last updated 9 days ago

Plan Availability: Growth & Premium Plans

AgencyZoom is a sales, marketing and service automation solution for insurance agencies that want modern, easy-to-use software to help streamline their employee’s days and provide consistent customer experience.

AgencyZoom Leads Available through Risk Profile Search

When searching for applicants in RiskProfile, you can now see and select both AgencyZoom Customers and Leads directly from the search field. This integration allows you to pull in existing client data to streamline your quoting process.

Fields that are populated from AgencyZoom (if available)

  • First Name

  • Middle Name

  • Last Name

  • Email

  • Phone Number

  • Marital Status

  • Date of Birth

  • Lead Source

  • Lead comments → Risk Profile notes

Business Leads

Business Leads from AgencyZoom will no longer update from RiskAdvisor. Since RiskAdvisor focuses exclusively on personal lines insurance, business leads are filtered out to prevent data conflicts between personal and commercial insurance workflows.

This ensures personal lines RiskProfiles don't overwrite commercial insurance data in AgencyZoom, maintaining clean data separation between personal and commercial lines.

Carrier Mapping

To ensure carriers are correctly synchronized between RiskAdvisor and AgencyZoom, you'll need to configure carrier mapping.

Check out our guide here: Carrier Mapping - AgencyZoom Integration Settings

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