Submission Protection
Written By David Watson
Last updated 5 months ago
Submission Rate Limits ⛔
To reduce spam and improve form reliability, we've added rate limiting for submissions.
Here’s what to know:
You can only send a form 5 times per hour from the same internet connection (IP address).
If you go over the limit, you’ll see this message:
“Too many submissions. Please wait before submitting again.”
💡This applies to both draft and final submissions, and is scoped per form + per IP address.
Fixing Submission Errors 🔧
If a prospect reports issues submitting a form:
Ask if they’ve submitted multiple times recently.
If so, have them wait one hour and try again.
Confirm they’re not on a shared IP (e.g., office network) where others may be submitting.
Errors will now clearly state when the issue is related to rate limiting, instead of showing a generic failure.