How to Add a Virtual Assistant/Team Member to your Account

A helpful video and instructions on how to add a Virtual Assistant to your RiskAdvisor workflow

Written By David Watson

Last updated 10 months ago

Plan Availability: All Plans

A Virtual Assistant does not have to be the traditional usage of a Virtual Assistant. It can be anyone that you would like to designate as the one to receive your quote requests for data entry.

How to add a Virtual Assistant/Team Member to your account

Fill Out Onboarding Form

Visit Onboarding Form

Fill Out the Following Sections

  1. Your Agency Information

  2. You Virtual Assistant information

  3. Your Rater (if applicable)

  4. Your Carriers

Verify Email Template

Please review the provided email template below and let us know if you'd like to see any changes to this template

Subject Line:
New Quote Request: {applicantFirstName} {applicantLastName}

Email Body:
Please provide a quote request for the attached Home Risk Profile with the following carriers:
{vaRaterHomeMarkets}
{otherHomeMarkets}​

​​Please provide a quote request for the attached Auto Risk Profile with the following carriers:
{vaRaterAutoMarkets}
{otherAutoMarkets}

FilledByVANotesSection

Please return the quote on or before the {dateNeeded}.

Please let {agentsName} know if you have any questions.

Please return quotes to {agentsName} at {agentsEmail} once quotes are completed.

Examples of some changes you can make:
- Include your preferred method of contact (Email, Slack, Teams, etc)
- Instruct your VA to add email, PDFs, Quotes, etc to Agency Management System
- Instruct your VA to add email, PDFs, Quotes, etc to CRM
- Instruct your VA update CRM or AMS

Account Updated Notification

Instruct your VA Provider or the VA themselves to add no-reply@riskadvisor.insure as a safe sender. Add RiskAdvisor Email to Safe Sender List

If you have any questions or need any help with this, please let us know.